automatically collects order information but may only use this information in the aggregate. If you accessed
this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping
experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this
information.
About Us
Swimming Pool Equipment Outlet is owned by UGO Global LLC. We are an on-line retail store hosted by
Yahoo! Store. The Pool Doctor is our Service/Repair/Information Website designed to offer the general public
help and details about who we are, and how we operate.
The Pool Doctor
UGO Global
Privacy Details
Swimmingpoolequipmentoutlet.com will protect the confidentiality of its customers' information, account
information and personal communications to the fullest extent possible and consistent with the law and the
legitimate interests of Swimming Pool Equipment Outlet and UGO Global LLC. To protect the loss, misuse,
and alteration of information that is collected from customers, Swimming Pool Equipment Outlet and UGO
Global LLC has appropriate physical, electronic, and managerial procedures in place.
Warranty Information
All products sold by Swimming Pool Equipment Outlet and UGO Global LLC carry a manufacturers warranty.
The descriptions and claims for all products on our site are those of the manufacturer. The consumer is
responsible for submitting all warranty claims to the manufacturer.
Return Policy
All items purchased from Swimmingpoolequipmentoutlet.com have a 15-day money back guarantee,
excluding specially ordered items. Please call us to obtain an RMA and return address for shipping. After a
return is received by us, we will issue a full credit, less shipping costs, within 7 days of receiving the return.
The item must be in its original package and in saleable condition. Items that have been used and are not in
original-sealed packaging are subject to a 15% restocking fee. Shipping cost will only be refunded if
Swimmingpoolequipmentoutlet.com has made a mistake in shipping the product. If the product is being
returned for replacement, additional shipping charges may apply.
Cancelled Orders
We aim to ship every order within 24 hours of receipt not including weekends and holidays. If an order is
canceled after it has shipped, the shipping charges and return shipping charges will be deducted from the
product refund. The cancellation of a special order will require a minimum restocking fee of 15%. If you must
cancel an order, contact us immediately via e-mail at:
orders@swimmingpoolequipmentoutlet.com
or call us at:
1-760-745-9069.
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